Hello, I’m Yao
Founder of Research Bookmark & User Experience Researcher at Ford
As a UX Researcher, I use my knowledge of psychology to help organizations optimize user experience to impact both the product and the business.
*Deep use cases displayed in live interview
I thrive in organizations with complex challenges.
I’ve worked on hundreds of projects in different business sectors
- 9 years of experience across various sectors like e-commerce, healthcare, and the federal government, I bring a wealth of knowledge and expertise to any project.
- 4 years of adjunct professorship, teaching user experience research and prototyping.
- I have shared my knowledge and insights with the UX community through 11+ talks and 2 keynotes.
- Additionally, I founded and helped grow the Research Bookmark community to over 2500 UX professionals.